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Salesforce · Practice Exam · AI & AgentforceUpdated for 2026

Salesforce Agentforce Specialist (AI-201) Practice Exam

Prepare for the AI-201 exam with scenario-based questions across all six domains of the current blueprint — AI Agents, Prompt Engineering, Data 360, testing and deployment, governance, and multi-agent orchestration. Immediate feedback in Learn mode; full timed simulation in Exam mode.

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619
Practice questions
6
Exam domains
72%
Passing score
105 min
Real exam length

Agentforce Specialist exam at a glance

Credential
Salesforce Certified Agentforce Specialist
Exam code
AI-201
Issued by
Salesforce
Domains
6 weighted domains (35 / 20 / 20 / 10 / 10 / 5)
Format
60 multiple-choice questions, plus up to 5 unscored
Duration
105 minutes
Passing score
72%
Release alignment
Exam questions align to the Spring ’26 release
Registration fee
USD $200 plus applicable taxes
Retake fee
USD $100 plus applicable taxes
Recommended experience
~1 year of platform configuration including Data 360, plus hands-on Agent Builder and Prompt Builder
Recommended credentials
Platform Administrator or Platform App Builder (recommended, not required)
Delivery
Proctored onsite or online
Languages
English, French, Japanese
Maintenance
Annual certification-maintenance module on Trailhead

Source: Salesforce — Certified Agentforce Specialist (AI-201) exam and the current Salesforce exam guide. Format, weights, fees, and release alignment are set by Salesforce and can change. Our 619-question count refers to PowerKram’s practice bank, not the number of items on the official exam.

About the Salesforce Certified Agentforce Specialist certification

The Salesforce Certified Agentforce Specialist credential validates your ability to design, build, configure, and manage AI-powered agents in Salesforce. It covers the full Agentforce lifecycle — standing up agents, engineering effective prompts, grounding responses in your own data through Data 360, and testing, deploying, governing, and orchestrating agents in production.

It is aimed at admins, consultants, developers, and architects responsible for Agentforce in their organizations. There is no hard prerequisite, but Salesforce expects roughly a year of platform-configuration experience — including Data 360 — plus hands-on work in Agent Builder and Prompt Builder. The Platform Administrator or Platform App Builder credential is recommended but not required.

Agentforce Specialist (AI-201) exam domains and weights

Salesforce publishes six weighted domains in the current exam guide; the weights sum to 100%. AI Agents dominates at 35% — more than a third of the exam — and together with Prompt Engineering and Data 360 Fundamentals accounts for three-quarters of the total.

AI Agents

How an agent works and the building blocks of agent script; hybrid reasoning and how Agent Script functions in Canvas and Script view; managing deterministic behavior with filters, variables, and template expressions; selecting and configuring standard and custom topics and Agent actions; connecting agents to channels (digital experience, email, voice, Slack); the security context an agent runs in; choosing between an Employee and a Service agent; and when to use the Agent API.

35%Heaviest
Prompt Engineering

Identifying when Prompt Builder is appropriate; access controls governing prompt templates; template types such as field generation and flex; selecting the right grounding technique for a scenario; creating, activating, and executing templates; and best practices for writing effective prompts.

20%Weight
Data 360 Fundamentals

Considerations for the Agentforce Data Library and the foundational Data 360 concepts that make grounding work — chunking, indexing, and retrievers, including keyword, vector, and hybrid search. (Data Cloud is now Data 360; the objective was renamed accordingly.)

20%Weight
Testing, Deployment & Maintenance

Testing an agent using Testing Center and understanding how its evaluations work; and the considerations for deploying both an agent and a prompt template from sandbox to production.

10%Weight
Governance & Observability

Managing and monitoring agents in production, plus agent analytics and optimization — a distinct domain in the current outline rather than part of a combined lifecycle objective.

10%Weight
Multi-Agent Orchestration

Determining whether a Single-Agent (SOMA) architecture is appropriate for scalability and control, and explaining the purpose of open multi-agent standards such as Model Context Protocol (MCP) and Agent-to-Agent (A2A) communication. New to the current outline.

5%Weight

Weights and domain wording per Salesforce’s current Agentforce Specialist (AI-201) exam guide. Percentages sum to 100%.

Who the Agentforce Specialist exam is for

  • Salesforce admins, consultants, developers, and architects responsible for building and managing Agentforce in their org.
  • Platform Administrators or App Builders adding AI-agent skills as Agentforce becomes central to the platform.
  • Professionals working with Data 360, Prompt Builder, and Agent Builder who want a recognized AI credential.
  • Teams standing up, testing, governing, and orchestrating AI agents for employee or service use cases.

What this Agentforce Specialist practice exam delivers

Blueprint-aligned coverage

Questions mapped to all six domains in their published 35/20/20/10/10/5 balance, with the weight concentrated where the real exam concentrates it.

Learn mode

Answer, get immediate feedback, and read an explanation grounded in the current Agentforce exam guide before moving on.

Exam mode

Full timed simulation that mirrors the real 105-minute format and its scenario-based, single- and multi-select style.

Domain-level scoring

See performance by domain — AI Agents, Prompt Engineering, Data 360, and the rest — to target weak areas.

Current-release aligned

Items reflect the current Spring ’26 terminology, including the Data 360 rename and the new multi-agent orchestration domain.

Instant access, no software

Runs in the browser on desktop and mobile. Unlimited retakes across your full year of access.

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Every practice question runs in our purpose-built study engine — not a static PDF or a one-shot quiz. That’s what gets you to a passing score.

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Sample Agentforce Specialist practice questions

Five representative items across the six domains. Answers and explanations are inside each disclosure.

Question 1 · AI Agents (35%)

A company wants an Agentforce agent that answers employee HR questions internally, using employee permissions and internal knowledge, rather than serving external customers.

Which agent type should they configure?

  1. An Employee agent
  2. A Service agent
  3. An external Bot user
  4. A guest-user agent
Show answer & explanation
Correct: A — An Employee agent. Employee agents serve internal users and run in an employee security context, which fits an internal HR use case. A Service agent is built for external customer service; an external Bot user and a guest-user agent don’t match the internal, authenticated-employee scenario.
Source: Salesforce Agentforce Specialist exam guide — AI Agents (agent types & security context)
Question 2 · Prompt Engineering (20%)

You need a prompt template that generates a value to populate a specific field on a record.

Which prompt template type is designed for this?

  1. A flex template
  2. A field generation template
  3. A sales email template
  4. A record-summary template
Show answer & explanation
Correct: B — A field generation template. Field generation templates are purpose-built to generate a value for a specific field. Flex templates are general-purpose and driven by resources you pass in; sales email and record-summary templates target other outputs, not single-field population.
Source: Salesforce Agentforce Specialist exam guide — Prompt Engineering (template types)
Question 3 · Data 360 Fundamentals (20%)

An agent must ground its answers in a large set of unstructured PDF policy documents so it can retrieve the most relevant passages at run time.

Which Data 360 concepts make this retrieval possible?

  1. Validation rules and roll-up summaries
  2. Sharing rules and role hierarchy
  3. Chunking, indexing, and retrievers
  4. Workflow rules and flows
Show answer & explanation
Correct: C — Chunking, indexing, and retrievers. Grounding on unstructured data works by chunking documents, indexing the chunks, and using retrievers (keyword, vector, or hybrid) to fetch relevant passages. The other options are core-platform automation and sharing features, not the Data 360 grounding pipeline.
Source: Salesforce Agentforce Specialist exam guide — Data 360 Fundamentals
Question 4 · Testing, Deployment & Maintenance (10%)

Before releasing an agent to production, a team wants to run repeatable evaluations of how it responds to a set of representative utterances.

Which tool should they use?

  1. Data Loader
  2. Schema Builder
  3. Workbench
  4. Testing Center
Show answer & explanation
Correct: D — Testing Center. Testing Center runs evaluations of an agent’s responses against defined test cases, which is exactly this pre-release need. Data Loader moves data, Schema Builder models objects, and Workbench is a data/API utility — none evaluate agent behavior.
Source: Salesforce Agentforce Specialist exam guide — Testing, Deployment & Maintenance
Question 5 · Multi-Agent Orchestration (5%)

An architecture team is evaluating open standards for letting agents share context and communicate with one another across systems.

Which two open standards are relevant here?

  1. Model Context Protocol (MCP) and Agent-to-Agent (A2A)
  2. SOAP and REST
  3. OAuth and SAML
  4. Bulk API and Streaming API
Show answer & explanation
Correct: A — Model Context Protocol (MCP) and Agent-to-Agent (A2A). MCP and A2A are the open multi-agent standards called out in the current outline for sharing context and enabling agent-to-agent communication. SOAP/REST, OAuth/SAML, and Bulk/Streaming API are general integration or auth protocols, not multi-agent orchestration standards.
Source: Salesforce Agentforce Specialist exam guide — Multi-Agent Orchestration

Keep going: Learning & Career resources

Frequently asked questions about the Agentforce Specialist exam

What are the AI-201 exam domains and weights?

Six weighted domains: AI Agents (35%), Prompt Engineering (20%), Data 360 Fundamentals (20%), Testing, Deployment & Maintenance (10%), Governance & Observability (10%), and Multi-Agent Orchestration (5%). AI Agents is the heaviest, and the top three together make up three-quarters of the exam.

How many questions is the exam, how long, and what score do I need?

The exam has 60 scored multiple-choice questions plus up to 5 unscored, with 105 minutes to complete it, and you need 72% to pass. Expect a mix of single-select and multi-select scenario questions.

Are there prerequisites for the Agentforce Specialist exam?

No formal prerequisite. Salesforce expects roughly a year of platform-configuration experience including Data 360, plus hands-on Agent Builder and Prompt Builder work. The Platform Administrator or Platform App Builder credential is recommended but not required.

What does the exam cost, and which release does it align to?

Registration is USD $200 plus applicable taxes, and the retake fee is USD $100 plus taxes. Exam questions align to the Spring ’26 release, so study against current terminology — including the Data Cloud to Data 360 rename.

Does the certification expire?

Yes — you complete an annual certification-maintenance module on Trailhead to keep it current. If you don’t complete the maintenance, the credential can expire, so plan to refresh it each year.

How long do I have access to this practice exam, and is it a subscription?

Full access is a one-time purchase with a full year of access — not a subscription. There is no auto-renewal and nothing to cancel. You get unlimited retakes across both study modes for the duration, and our current buy-one-get-one-free offer lets you add a second practice exam at checkout at no extra cost.

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