Salesforce Certified Slack Consultant Practice Exam
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Official Name: Salesforce Certified Slack Consultant
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Start NowAbout the Salesforce Certified Slack Consultant Certification
The Salesforce Certified Slack Consultant certification is designed for professionals who analyze requirements, design Slack solutions, and promote adoption of collaboration tools throughout the organization. As technology evolves and industry demands grow more complex; this credential validates your ability to apply real-world skills and knowledge using Salesforce tools and frameworks. Earning the certification positions you as a trusted expert, capable of solving high-impact challenges and contributing to secure, scalable, and efficient systems.
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Test Your Knowledge of Salesforce Certified Slack Consultant
Question #1
A client wants to drive better cross-team collaboration using Slack across sales, service, and IT departments.
Which solution should you recommend?
A) Slack Connect and Shared Channels
B) Emoji Reactions
C) Public Channels Only
D) Manual Email Threads
Solution
Correct answers: A – Explanation:
Slack Connect and Shared Channels enable secure, organized collaboration across teams and even organizations; emojis and email threads are not structured collaboration tools.
Question #2
The business wants to streamline approvals for budget requests within Slack.
What feature is best for this scenario?
A) Workflow Builder with Approval Steps
B) Channel Bookmarks
C) Slack Huddles
D) Emoji Voting
Solution
Correct answers: A – Explanation:
Workflow Builder enables automated approvals; bookmarks, huddles, and emojis do not manage approval flows.
Question #3
The IT team needs to ensure compliance with company data retention policies.
Which Slack feature supports this requirement?
A) Enterprise Retention Policies and Admin Settings
B) Manual Deletion Only
C) Public Channels Only
D) Emoji Reminders
Solution
Correct answers: A – Explanation:
Enterprise retention policies automate compliance; manual deletion and emojis are not reliable, public channels alone don’t enforce compliance.
Question #4
The client wants to integrate Salesforce opportunities and cases into Slack channels for real-time updates.
What is the best approach?
A) Salesforce for Slack App Integration
B) Manual Copy-Paste
C) Chatter Posts Only
D) Emoji Notifications
Solution
Correct answers: A – Explanation:
Salesforce for Slack App provides real-time integration; others are manual or not integrated.
Question #5
The business wants to restrict sensitive conversations to only certain users.
What should be implemented?
A) Private Channels and Role-Based Permissions
B) Public Channels Only
C) Emoji-Based Access
D) Channel Topics
Solution
Correct answers: A – Explanation:
Private channels and permissions control access; public channels and emojis do not.
Question #6
The team needs to automate reminders for recurring team meetings.
Which tool should be used?
A) Workflow Builder or Slackbot Reminders
B) Manual Calendar Invites Only
C) Channel Topics
D) Emoji Reactions
Solution
Correct answers: A – Explanation:
Workflow Builder and Slackbot automate reminders; manual invites and emojis are less efficient.
Question #7
The client asks how to measure engagement and adoption of Slack workspaces.
Which feature provides this insight?
A) Analytics Dashboard
B) Message Search Only
C) Manual Counting
D) Manual Email Threads
Solution
Correct answers: A – Explanation:
Analytics Dashboard provides usage metrics; message search, counting, or bookmarks are not analytics tools.
Question #8
The business wants to enable quick knowledge sharing and document collaboration within Slack.
What is the best solution?
A) Pinned Files and Channel Bookmarks
B) Emoji-Only Responses
C) Slack Huddles
D) Manual Emailing
Solution
Correct answers: A – Explanation:
Slack Connect and Shared Channels enable secure, organized collaboration across teams and even organizations; emojis and email threads are not structured collaboration tools.
Question #9
The IT department must provision and deprovision users automatically.
Which Slack feature supports this?
A) SCIM Provisioning
B) Manual Channel Removal
C) Emoji-Based Access
D) Slack Connect Only
Solution
Correct answers: A – Explanation:
SCIM automates user management; manual or emoji methods are not scalable, Slack Connect is for external users.
Question #10
The client wants to ensure all workspace data is secure and audit-ready.
Which Slack feature should be leveraged?
A) Enterprise Security Controls and Audit Logs
B) Public Channels Only
C) Emoji Warnings
D) Channel Topics
Solution
Correct answers: A – Explanation:
Enterprise controls and audit logs enforce security and traceability; public channels, emojis, and topics do not provide security or auditing.
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