Salesforce Certified Slack Admin Practice Exam
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Official Name: Salesforce Certified Slack Administrator
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Start NowAbout the Salesforce Certified Slack Admin Certification
The Salesforce Certified Slack Admin certification is designed for professionals who configure and manage Slack environments, support collaboration, and enforce organizational policies. As technology evolves and industry demands grow more complex; this credential validates your ability to apply real-world skills and knowledge using Salesforce tools and frameworks. Earning the certification positions you as a trusted expert, capable of solving high-impact challenges and contributing to secure, scalable, and efficient systems.
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Test Your Knowledge of Salesforce Certified Slack Admin
Question #1
A company wants to streamline onboarding for new employees using Slack.
Which feature should be used to automate onboarding workflows?
A) Workflow Builder
B) Huddles
C) Slack Connect
D) Emoji Reactions
Solution
Correct answers: A – Explanation:
Workflow Builder automates onboarding steps; Huddles are for voice calls, Slack Connect is for external collaboration, Emoji Reactions are for feedback.
Question #2
The business wants to ensure only authorized users can join specific Slack channels.
What should be implemented?
A) Private Channels and Channel Invites
B) Public Channels Only
C) Emoji-Based Access
D) Keyword Alerts
Solution
Correct answers: A – Explanation:
Private Channels and Invites restrict access; public channels allow anyone, emoji or keywords don’t control access.
Question #3
The IT team needs to monitor Slack usage and activity for compliance.
Which feature helps?
A) Audit Logs and Analytics
B) Workflow Builder
C) Huddles
D) Channel Bookmarks
Solution
Correct answers: A – Explanation:
Audit Logs/Analytics track usage and compliance; Workflow Builder automates tasks, Huddles and Bookmarks do not provide monitoring.
Question #4
Users want to quickly access key documents from within Slack channels.
Which tool supports this?
A) Pinned Files and Channel Bookmarks
B) Emoji Reactions
C) Workflow Builder
D) Slackbot Reminders
Solution
Correct answers: A – Explanation:
Pinned Files/Bookmarks keep resources accessible; emojis, workflow, and reminders do not manage files.
Question #5
The organization wants to connect Slack with Salesforce for notifications on record changes.
What is the best approach?
A) Slack App for Salesforce Integration
B) Manual Copy-Paste
C) Email Notifications Only
D) Slack Huddles
Solution
Correct answers: A – Explanation:
The Slack App for Salesforce automates notifications; manual/email/huddles are less efficient.
Question #6
The business must ensure sensitive company information is not shared externally.
Which Slack feature assists with this?
A) Enterprise Data Loss Prevention (DLP) and Admin Controls
B) Public Channels Only
C) Emoji Warnings
D) Slack Connect Only
Solution
Correct answers: A – Explanation:
DLP/Admin Controls prevent data leaks; public channels and emojis do not, Slack Connect is for external partners.
Question #7
The IT team needs to manage user access as employees join and leave the company.
Which feature should be used?
A) SCIM Provisioning and Deprovisioning
B) Manual Channel Removal
C) Emoji-Based Access
D) Emoji Reactions
Solution
Correct answers: A – Explanation:
SCIM automates user management; manual/emoji/huddles are not scalable.
Question #8
The business wants to automate approval requests (e.g., expense approvals) within Slack.
What is the best tool?
A) Workflow Builder with Approvals
B) Slack Connect Only
C) Pinned Messages
D) Channel Topics
Solution
Correct answers: A – Explanation:
Workflow Builder automates onboarding steps; Huddles are for voice calls, Slack Connect is for external collaboration, Emoji Reactions are for feedback.
Question #9
Admins want to enforce security policies such as 2FA for all users.
Which admin control is required?
A) Organization-wide Security Settings and 2FA enforcement
B) Public Channel Only
C) Emoji Reminders
D) Channel Bookmarks
Solution
Correct answers: A – Explanation:
Org-wide settings and 2FA provide security; public channels, emojis, and bookmarks do not.
Question #10
The business needs to measure Slack adoption and engagement over time.
What feature supports this?
A) Analytics Dashboard
B) Emoji Usage Only
C) Manual Counting
D) Channel Topics
Solution
Correct answers: A – Explanation:
Analytics Dashboard tracks adoption; emojis, manual counts, or channel topics are not measurement tools.
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