Salesforce Certified Platform Admin Ii Practice Exam
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Start NowAbout the Salesforce Certified Platform Admin Ii Certification
The Salesforce Certified Platform Admin Ii certification is designed for professionals who demonstrate advanced skills in managing complex platform environments, optimize system performance, and implement best practices for large-scale administration. As technology evolves and industry demands grow more complex; this credential validates your ability to apply real-world skills and knowledge using Salesforce tools and frameworks. Earning the certification positions you as a trusted expert, capable of solving high-impact challenges and contributing to secure, scalable, and efficient systems.
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Test Your Knowledge of Salesforce Certified Platform Admin Ii
Question #1
You manage a Salesforce org with complex security requirements. The legal team needs access to certain confidential records but not others.
What’s the best way to handle this?
A) Use criteria-based sharing rules to grant access to only the required records.
B) Grant Modify All Data permission to the legal team.
C) Set organization-wide defaults to Public Read/Write.
D) Add all legal users to an unrestricted public group.
Solution
Correct answers: A – Explanation:
Sharing rules can be tailored to grant access precisely. B grants too much power. C and D expose sensitive records unnecessarily.
Question #2
You must ensure compliance with a new data retention policy.
What Salesforce tool can help automate data archiving?
A) Use Salesforce Data Retention Policies and Scheduled Flows.
B) Export data manually each quarter.
C) Rely on user reminders.
D) Increase storage limits.
Solution
Correct answers: A – Explanation:
Automated tools ensure compliance and efficiency. Manual and reminder-based solutions are error-prone. Increasing storage doesn’t address retention.
Question #3
A department requests a custom approval process involving multiple steps and conditional logic.
What’s the optimal tool?
A) Build an Approval Process and supplement with Flows for complex logic.
B) Use only Workflow Rules.
C) Assign all approvals to one user.
D) Handle approvals via email.
Solution
Correct answers: A – Explanation:
Approval Processes with Flows allow for multi-step, conditional automation. B, C, and D lack necessary sophistication.
Question #4
Several users are assigned multiple permission sets, causing confusion.
How can you simplify permission management?
A) Use Permission Set Groups to consolidate related permissions.
B) Remove all permission sets.
C) Assign all permissions via profiles.
D) Ignore overlapping permissions.
Solution
Correct answers: A – Explanation:
Permission Set Groups streamline assignment and clarity. B and C reduce flexibility. D is not a solution.
Question #5
You’re asked to audit system changes from the past year.
What feature provides the most comprehensive detail?
A) Setup Audit Trail.
B) Field History Tracking.
C) Debug Logs.
D) Login History.
Solution
Correct answers: A – Explanation:
Setup Audit Trail tracks admin changes. B tracks field changes, not system setup. C and D don’t provide audit info.
Question #6
New regulations require certain fields to be masked for specific users.
What’s the best approach?
A) Use Field-Level Security and Shield Platform Encryption or Field Masking.
B) Remove the fields from page layouts.
C) Hide fields with validation rules.
D) Export data and delete sensitive fields.
Solution
Correct answers: A – Explanation:
Security and encryption ensure compliance. B is not secure. C does not mask data. D removes data, not masks it.
Question #7
The org uses complex record types and page layouts.
How can you efficiently manage visibility for different teams?
A) Assign record types and page layouts via profiles and permission sets.
B) Use a single page layout for all teams.
C) Restrict access through organization-wide defaults only.
D) Add all legal users to an unrestricted public group.
Solution
Correct answers: A – Explanation:
Assigning by profile and permission set is scalable and flexible. Other options are not best practice.
Question #8
Users report inconsistent process automation outcomes.
What’s the first step in troubleshooting?
A) Review Flow and Process Builder error logs.
B) Disable all automations.
C) Increase API limits.
D) Change all processes to workflows.
Solution
Correct answers: A – Explanation:
Sharing rules can be tailored to grant access precisely. B grants too much power. C and D expose sensitive records unnecessarily.
Question #9
The company is moving to Lightning Experience.
What’s a best practice for a smooth transition?
A) Use Lightning Experience Transition Assistant to guide and monitor adoption.
B) Switch all users immediately.
C) Disable Classic UI.
D) Only train admins.
Solution
Correct answers: A – Explanation:
The Transition Assistant provides structured change management. B and C are abrupt. D ignores end-user needs.
Question #10
A user with delegated admin rights cannot perform certain tasks.
What is likely the cause?
A) The delegated group lacks permissions for those specific tasks.
B) The user has an expired password.
C) The org is in maintenance mode.
D) The user is not in a Chatter group.
Solution
Correct answers: A – Explanation:
Delegated admin rights must explicitly include each permitted task. Other reasons do not explain the issue.
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