Salesforce Accredited Process Automation Practice Exam
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Start NowAbout the Salesforce Accredited Process Automation Certification
The Salesforce Accredited Process Automation certification is designed for professionals who design and implement process automation solutions, streamline business operations, and improve efficiency. As technology evolves and industry demands grow more complex; this credential validates your ability to apply real-world skills and knowledge using Salesforce tools and frameworks. Earning the certification positions you as a trusted expert, capable of solving high-impact challenges and contributing to secure, scalable, and efficient systems.
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Test Your Knowledge of Salesforce Accredited Process Automation
Question #1
The company wants to automate employee onboarding tasks when a new hire is created in the system.
Which feature should be used?
A) Flow Builder
B) Manual Task Assignment
C) Email Instructions
D) Static Checklists
Solution
Correct answers: A – Explanation:
Flow Builder automates onboarding steps; manual or static lists are inefficient and error-prone.
Question #2
HR needs to send a personalized welcome email automatically to every new employee.
How can this be achieved?
A) Email Alerts in Process Builder
B) Manual Email Sending
C) Group Email Only
D) Printed Letters
Solution
Correct answers: A – Explanation:
Email Alerts automate personalized messaging; manual or group emails lack automation and scalability.
Question #3
The organization wants to update related records when a status field changes.
Which tool should be configured?
A) Record-Triggered Flows
B) Manual Updates
C) Batch Jobs Only
D) Email Notifications
Solution
Correct answers: A – Explanation:
Record-Triggered Flows allow automatic record updates; manual or batch-only processes are slower and less reliable.
Question #4
Managers should be notified immediately if a high-priority case is submitted.
What should you set up?
A) Immediate Notifications in Process Automation
B) Weekly Summary Reports
C) Manual Checks
D) Static Dashboard Updates
Solution
Correct answers: A – Explanation:
Immediate notifications ensure prompt response; summaries or manual checks are delayed.
Question #5
Sales reps want an approval process for discounts over a certain amount.
Which feature supports this?
A) Approval Processes
B) Manual Sign-off
C) Email Requests
D) Verbal Approval
Solution
Correct answers: A – Explanation:
Approval Processes automate and document discount reviews; manual or verbal methods lack auditability.
Question #6
The company wants to schedule daily summary reports to be sent to executives.
How is this achieved?
A) Scheduled Flows or Report Subscriptions
B) Manual Emailing
C) Static Reports
D) Phone Calls
Solution
Correct answers: A – Explanation:
Scheduled flows or subscriptions automate delivery; manual or static methods are inefficient.
Question #7
The support team needs to auto-create follow-up tasks based on case outcomes.
Which tool enables this?
A) Auto-Creation of Tasks in Flow
B) Manual To-Do Lists
C) Periodic Review
D) Static Checklists
Solution
Correct answers: A – Explanation:
Auto-creation ensures timely follow-up; manual or periodic reviews can miss cases.
Question #8
The business wants to route leads to the correct sales reps based on region.
What should be configured?
A) Assignment Rules in Process Automation
B) Manual Assignment
C) Static Lead Lists
D) Chatter Posts
Solution
Correct answers: A – Explanation:
Flow Builder automates onboarding steps; manual or static lists are inefficient and error-prone.
Question #9
They need to detect and flag duplicate records during data entry.
Which feature does this?
A) Duplicate Management in Automation
B) Manual Review
C) Periodic Audit
D) No Detection
Solution
Correct answers: A – Explanation:
Duplicate management prevents errors at entry; manual or infrequent audits are less effective.
Question #10
The team wants to track automation success rates and view errors easily.
What should be implemented?
A) Automation Monitoring and Logs
B) Manual Spot Checks
C) Quarterly Reviews
D) No Tracking
Solution
Correct answers: A – Explanation:
Automation monitoring provides real-time insight; manual or infrequent checks lack detail and immediacy.
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