Salesforce Accredited Health Cloud Practice Exam
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Start NowAbout the Salesforce Accredited Health Cloud Certification
The Salesforce Accredited Health Cloud certification is designed for professionals who tailor Health Cloud solutions to improve patient outcomes, streamline care coordination, and support healthcare operations. As technology evolves and industry demands grow more complex; this credential validates your ability to apply real-world skills and knowledge using Salesforce tools and frameworks. Earning the certification positions you as a trusted expert, capable of solving high-impact challenges and contributing to secure, scalable, and efficient systems.
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Preparing for the Salesforce Accredited Health Cloud exam requires more than just reading documentation—it demands hands-on practice with realistic scenarios. PowerKram’s practice exams simulate the actual test environment, helping you reduce retakes, save on costly training, and build confidence. Our proprietary question sets mirror the structure and difficulty of the real exam, allowing you to focus your study efforts where they matter most. With a 24-hour free trial, you get full access to hundreds of questions and advanced scoring features—no credit card required.
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Test Your Knowledge of Salesforce Accredited Health Cloud
Question #1
A healthcare provider wants to manage patient relationships and care plans efficiently.
Which Salesforce feature supports this?
A) Patient 360 and Care Plan Management
B) Manual Paper Records
C) Chatter Groups
D) Static Email Lists
Solution
Correct answers: A – Explanation:
Patient 360 and care plans centralize patient data; manual, chatter, or static email methods are not scalable.
Question #2
The business needs to track patient interactions across multiple providers.
What tool should be used?
A) Care Team and Patient Timeline
B) Manual Logs
C) Email Updates
D) Static Reports
Solution
Correct answers: A – Explanation:
Care Teams and timelines provide comprehensive tracking; manual, email, or static reports are less effective.
Question #3
The provider wants to automate appointment reminders and follow-ups.
Which Salesforce feature enables this?
A) Flow Automation and Messaging Campaigns
B) Manual Phone Calls
C) Email Only
D) Chatter Announcements
Solution
Correct answers: A – Explanation:
Automation and messaging campaigns increase efficiency; manual, email, or chatter methods are less reliable.
Question #4
The team must ensure patient data privacy and HIPAA compliance.
Which Salesforce feature supports this?
A) Role-Based Access and Data Encryption
B) Public Access Only
C) Manual Data Hiding
D) Chatter Groups
Solution
Correct answers: A – Explanation:
Role-based access and encryption secure data; public, manual, or chatter methods are insufficient.
Question #5
The healthcare organization wants to provide patients with a digital portal for self-service.
What is the best solution?
A) Experience Cloud Patient Portal
B) Manual Phone Support Only
C) Static Web Pages
D) Email Instructions
Solution
Correct answers: A – Explanation:
Experience Cloud portals enable self-service; manual or static methods are less accessible.
Question #6
The business needs to integrate electronic health records (EHR) with Salesforce.
Which approach is recommended?
A) API Integration with EHR Systems
B) Manual Data Entry
C) Email Data Transfers
D) Static CSV Imports
Solution
Correct answers: A – Explanation:
API integration automates data flow; manual, email, or static methods are not scalable.
Question #7
The team wants to monitor care plan adherence and outcomes.
Which Salesforce tool should be used?
A) Analytics Dashboards and Reports
B) Manual Review Only
C) Email Surveys
D) Static Email Lists
Solution
Correct answers: A – Explanation:
Dashboards and reports provide insights; manual, email, or chatter are less effective.
Question #8
Providers must coordinate care among specialists and support staff.
Which feature supports this?
A) Care Teams and Collaboration Tools
B) Manual Notes
C) Email Only
D) Static Documents
Solution
Correct answers: A – Explanation:
Patient 360 and care plans centralize patient data; manual, chatter, or static email methods are not scalable.
Question #9
The healthcare provider wants to ensure secure communication with patients.
What should be implemented?
A) Encrypted Messaging and Secure Portals
B) Public Email Only
C) Manual Phone Calls
D) Chatter Posts
Solution
Correct answers: A – Explanation:
Encryption and secure portals protect communication; public email, manual calls, or chatter are not secure.
Question #10
The business wants to track and manage social determinants of health (SDOH).
Which Salesforce feature helps?
A) Custom Objects and Surveys for SDOH
B) Manual Paper Forms
C) Email Only
D) Static Reports
Solution
Correct answers: A – Explanation:
Custom objects/surveys capture SDOH; manual, email, or static reports are less effective.
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