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Microsoft MS-900: Microsoft 365 Fundamentals Practice Exam

Cover all four MS-900 skill areas — cloud concepts, Microsoft 365 apps and services, security & compliance, and pricing & licensing — with objective-mapped practice questions, immediate feedback in Learn mode, and full timed simulation in Exam mode.

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MS-900 has retired — AB-900 is the successor direction

Microsoft retired the MS-900 exam and its certification on March 31, 2026, as part of a broader certifications refresh (the Dynamics fundamentals MB-910 and MB-920 retired in the same wave). If you earned the credential before retirement, it stays on your Microsoft transcript permanently — Fundamentals certifications never expire.

New candidates can no longer schedule or sit MS-900. Microsoft has positioned the AI-focused AB-900 (Microsoft 365 Certified: Copilot and Agent Administration Fundamentals) as the entry-level Microsoft 365 successor; for a role-based admin path, the active MS-102 Microsoft 365 Administrator Expert carries more weight. Always confirm current status on Microsoft Learn.

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MS-900 exam at a glance

Vendor
Microsoft (Microsoft 365)
Exam code
MS-900 (retired March 31, 2026)
Certification
Microsoft 365 Certified: Fundamentals — retired; AB-900 is the successor direction
Level
Fundamentals (foundational, no coding)
Blueprint
Skills measured as of April 30, 2025 (the final MS-900 edition)
Format
Typically 40–60 questions; multiple choice, multiple response, drag-and-drop, and scenario-based items
Duration
About 60 minutes
Passing score
700 of 1000 (scaled, not a raw percentage)
Delivery
Was delivered via Pearson VUE test center or online proctored
Prerequisites
None. Aimed at business users, IT support staff, and beginners new to Microsoft 365
Cost (USD)
Was $99 USD list price (varied by region)
Validity
The Fundamentals certification does not expire for those who earned it

Source: Microsoft Learn — MS-900 study guide (skills measured) and the Microsoft 365 Fundamentals certification page. MS-900 retired March 31, 2026.

About the Microsoft 365 Certified: Fundamentals certification

Microsoft 365 Fundamentals was Microsoft’s foundational credential for the Microsoft 365 cloud ecosystem. It validated a broad, conceptual understanding of how Microsoft 365 improves productivity and collaboration, secures data, and supports compliance — spanning the core apps (Word, Excel, Teams, SharePoint), Microsoft 365 Copilot, endpoint management with Intune, security with Microsoft Entra and Defender, compliance with Microsoft Purview, and the licensing and support model. It was deliberately non-technical: no coding or hands-on administration was required, which made it popular with business users, IT support staff, and career changers.

MS-900 and its certification retired on March 31, 2026. Unlike the Dynamics fundamentals, MS-900 has an announced successor: the AI-focused AB-900 (Copilot and Agent Administration Fundamentals) is positioned as the entry-level Microsoft 365 path going forward. The concepts on this page remain a solid grounding in the Microsoft 365 ecosystem, and the practice questions are still useful for that. For a role-based technical path, the active MS-102 Microsoft 365 Administrator Expert is where administrators go next, and SC-900 Security, Compliance, and Identity Fundamentals remains an active fundamentals option covering the security topics MS-900 introduced.

Every PowerKram practice question maps to one of the four MS-900 skill areas and links to the specific Microsoft Learn page it was derived from, so your weak spots become a focused reading list rather than a guess.

MS-900 skill areas and weights

Four skill areas, with Microsoft 365 apps and services by far the heaviest at 45–50% — nearly half the exam. Microsoft published each area as a weighting range rather than an exact percentage; the ranges below are reproduced as Microsoft stated them in the final MS-900 edition.

Describe Microsoft 365 apps and services

Productivity apps (Word, Excel, PowerPoint, OneNote) and Microsoft 365 Copilot; collaboration (Teams, SharePoint, OneDrive, Exchange, Viva); endpoint and device management (Intune, Windows Autopilot, Windows 365 vs Azure Virtual Desktop); and Microsoft 365 administration and reporting.

45–50%Heaviest area
Describe security, compliance, privacy, and trust in Microsoft 365

Identity and access with Microsoft Entra ID (MFA, SSPR, conditional access); threat protection with Microsoft Defender XDR and Secure Score; and trust, privacy, risk, and compliance with the Zero Trust model, Microsoft Purview, and Priva.

25–30%
Describe Microsoft 365 pricing, licensing, and support

Pricing and billing models (enterprise agreements, cloud solution providers, direct billing); base versus add-on licensing and license management; and support options including how to raise a request, SLAs and service credits, and checking service health.

10–15%
Describe cloud concepts

Cloud service types (SaaS, PaaS, IaaS) and their use cases; the difference between Office 365 and Microsoft 365; public, private, and hybrid cloud models; and the concept of hybrid and flexible work.

5–10%

Source: Microsoft Learn — MS-900 study guide (skills measured, as of April 30, 2025). Microsoft published weightings as ranges; apps and services was by far the heaviest area.

Who MS-900 was for

Microsoft 365 Fundamentals suited anyone needing foundational literacy in the Microsoft 365 cloud, technical or not:

  • Business users and stakeholders involved in Microsoft 365 procurement, rollout, or day-to-day use who need the vocabulary of the platform.
  • IT support and help-desk staff fielding Microsoft 365 questions who want a structured map of the ecosystem.
  • Career changers and students entering IT and cloud roles.
  • Sales, procurement, and partner staff who evaluate or recommend Microsoft 365 licensing and solutions.

There were no prerequisites. Because MS-900 has retired, new candidates should look at the successor direction — AB-900 (Copilot and Agent Administration Fundamentals) — or, for a role-based technical path, the active MS-102 Microsoft 365 Administrator Expert. The active SC-900 Security, Compliance, and Identity Fundamentals and AZ-900 Azure Fundamentals are natural fundamentals companions. For the roles this credential supported — with skills, tools, and salary ranges — see the IT Administrator career path.

What this MS-900 practice exam delivers

Learn mode

Get the correct answer, the explanation, and a direct link to the exact Microsoft Learn page each question was derived from — immediately after each question. Best for the service-to-scenario matching MS-900 tests across the Microsoft 365 stack.

Exam mode

A timed run in the MS-900 shape — roughly 40 to 60 questions in about 60 minutes — including multiple-response, drag-and-drop, and scenario items, so you build pacing for the fundamentals format.

Source-linked explanations

Every answer cites the exact Microsoft Learn documentation page it was built from — so you can verify service capabilities and dig deeper, not just memorize.

Score by skill area

Results break down by the four MS-900 areas — apps and services, security and compliance, pricing and licensing, and cloud concepts — so practice tells you exactly which area to revisit.

Sample MS-900 practice questions

Ten free questions across the four MS-900 skill areas, with full explanations and source links to the Microsoft Learn pages each is derived from. The complete bank is available with the 24-hour trial.

Question 1 · Cloud concepts (5–10%)

An organization subscribes to Microsoft 365 and accesses fully managed applications like Exchange Online and Teams over the internet, without managing any servers or infrastructure.

Which cloud service model does this describe?

  1. Infrastructure as a service (IaaS)
  2. Platform as a service (PaaS)
  3. Software as a service (SaaS)
  4. On-premises hosting
Show answer & explanation

Correct: C — Software as a service (SaaS). Microsoft 365 is delivered as SaaS: Microsoft hosts and fully manages the applications, and customers consume them over the internet without managing servers or infrastructure — exactly as described.

Why not the others: IaaS (A) provides virtual machines and networking that the customer manages; PaaS (B) provides a managed platform for building apps; on-premises (D) means the customer runs everything themselves. None matches a fully managed, ready-to-use app.

Source: Microsoft Learn — Cloud service types (SaaS, PaaS, IaaS) → Further reading: PowerKram — AZ-900 Azure Fundamentals →
Question 2 · Apps and services (45–50%)

A company wants a single hub where employees hold meetings, chat, and collaborate on shared files, with calling capabilities built in.

Which Microsoft 365 service is designed for this?

  1. Microsoft Purview
  2. Microsoft Teams
  3. Microsoft Intune
  4. Microsoft Entra ID
Show answer & explanation

Correct: B — Microsoft Teams. Teams is the hub for meetings, chat, file collaboration, and calling (Teams Phone) in Microsoft 365 — exactly the collaboration hub described.

Why not the others: Purview (A) is compliance and governance; Intune (C) manages devices; Entra ID (D) manages identity and access. None is the meetings-and-collaboration hub.

Source: Microsoft Learn — Microsoft Teams overview →
Question 3 · Apps and services (45–50%)

An organization wants an AI assistant that works across Word, Excel, PowerPoint, Outlook, and Teams to draft content, summarize, and analyze data using the organization’s own Microsoft 365 data.

Which capability is this?

  1. Windows Autopilot
  2. Microsoft 365 Copilot
  3. Microsoft Secure Score
  4. Windows 365
Show answer & explanation

Correct: B — Microsoft 365 Copilot. Copilot is the generative-AI assistant embedded across the Microsoft 365 apps, grounded in the organization’s Microsoft 365 data — exactly the cross-app AI described. It was a major addition to the April 2025 MS-900 blueprint.

Why not the others: Windows Autopilot (A) provisions devices; Secure Score (C) measures security posture; Windows 365 (D) is a Cloud PC service. None is the cross-app AI assistant.

Source: Microsoft Learn — Microsoft 365 Copilot overview → Further reading: PowerKram — MS-102 Administrator Expert →
Question 4 · Apps and services (45–50%)

An IT team needs to enroll, configure, and secure company laptops and mobile devices from the cloud, and push policies and apps to them.

Which Microsoft 365 service provides this endpoint management?

  1. Microsoft SharePoint
  2. Microsoft Bookings
  3. Microsoft Viva
  4. Microsoft Intune
Show answer & explanation

Correct: D — Microsoft Intune. Intune is the cloud-based endpoint management service for enrolling, configuring, securing, and pushing policies and apps to laptops and mobile devices — exactly the described need.

Why not the others: SharePoint (A) is content collaboration; Bookings (B) schedules appointments; Viva (C) is employee experience. None manages devices.

Source: Microsoft Learn — What is Microsoft Intune? →
Question 5 · Apps and services (45–50%)

A team wants cloud file storage where each employee keeps their individual work files and can sync and share them across devices.

Which Microsoft 365 service is designed for individual file storage and sync?

  1. Microsoft OneDrive
  2. Microsoft Defender XDR
  3. Microsoft Entra ID
  4. Microsoft Priva
Show answer & explanation

Correct: A — Microsoft OneDrive. OneDrive provides individual cloud file storage with sync and sharing across devices; SharePoint, by contrast, is for team and site content. OneDrive matches the per-employee file storage described.

Why not the others: Defender XDR (B) is threat protection; Entra ID (C) is identity; Priva (D) is privacy management. None is personal file storage.

Source: Microsoft Learn — Microsoft 365 documentation →
Question 6 · Security & compliance (25–30%)

A security team wants to require a second verification factor — such as an approval in an authenticator app — when users sign in, to reduce the risk of compromised passwords.

Which Microsoft Entra ID capability provides this?

  1. Data loss prevention (DLP)
  2. Multi-factor authentication (MFA)
  3. Sensitivity labels
  4. eDiscovery
Show answer & explanation

Correct: B — multi-factor authentication (MFA). MFA requires a second verification factor beyond the password — such as an authenticator-app approval — and is a core Microsoft Entra ID identity-protection capability, exactly as described.

Why not the others: DLP (A) and sensitivity labels (C) are Microsoft Purview information-protection features; eDiscovery (D) is a compliance/investigation tool. None is a sign-in verification factor.

Source: Microsoft Learn — What is Microsoft Entra ID? → Further reading: PowerKram — SC-900 Security, Compliance & Identity Fundamentals →
Question 7 · Security & compliance (25–30%)

An organization adopts a security strategy that assumes breach, verifies every request explicitly, and grants only least-privilege access rather than trusting anything inside the network by default.

Which security model is this?

  1. The Zero Trust model
  2. The shared responsibility model
  3. The waterfall model
  4. The perimeter (castle-and-moat) model
Show answer & explanation

Correct: A — the Zero Trust model. Zero Trust assumes breach, verifies explicitly, and enforces least-privilege access rather than trusting anything by default — exactly the strategy described. It is part of the MS-900 trust and compliance area.

Why not the others: the shared responsibility model (B) divides security duties between provider and customer; waterfall (C) is a project methodology; the perimeter model (D) is the older “trust the internal network” approach Zero Trust replaces.

Source: Microsoft Learn — Zero Trust model →
Question 8 · Security & compliance (25–30%)

A compliance team needs to classify sensitive documents automatically and prevent confidential data from being shared outside the organization.

Which Microsoft solution provides sensitivity labels and data loss prevention?

  1. Microsoft Intune
  2. Microsoft Teams
  3. Microsoft Purview
  4. Microsoft Stream
Show answer & explanation

Correct: C — Microsoft Purview. Microsoft Purview provides information-protection capabilities including sensitivity labels and data loss prevention (DLP), plus eDiscovery and insider-risk management — exactly the classification-and-DLP need described.

Why not the others: Intune (A) manages devices; Teams (B) is collaboration; Stream (D) is video. None provides sensitivity labels and DLP.

Source: Microsoft Learn — Microsoft Purview → Further reading: PowerKram — SC-900 Security, Compliance & Identity Fundamentals →
Question 9 · Apps and services (45–50%)

An administrator needs a central web portal to manage users, assign licenses, and view service health and usage reports for Microsoft 365.

Which tool provides this?

  1. Microsoft Word
  2. Microsoft Whiteboard
  3. The Microsoft 365 admin center
  4. Microsoft Forms
Show answer & explanation

Correct: C — the Microsoft 365 admin center. The Microsoft 365 admin center is the central portal for managing users, assigning licenses, and viewing service health and usage reports — exactly the administration need described.

Why not the others: Word (A), Whiteboard (B), and Forms (D) are productivity apps, not administration portals.

Source: Microsoft Learn — Microsoft 365 administration →
Question 10 · Pricing, licensing & support (10–15%)

A customer wants a formal guarantee of the uptime they can expect from a Microsoft 365 service, with compensation if Microsoft falls short.

Which support concept defines this commitment?

  1. A bill of materials
  2. A conditional access policy
  3. A retention label
  4. A service-level agreement (SLA) with service credits
Show answer & explanation

Correct: D — a service-level agreement (SLA) with service credits. An SLA defines the uptime commitment for a service, and service credits are the compensation when Microsoft does not meet it — exactly the guarantee described, part of the MS-900 support area.

Why not the others: a bill of materials (A) is an ERP manufacturing concept; a conditional access policy (B) is an identity control; a retention label (C) is a compliance feature. None is an uptime commitment.

Source: Microsoft Learn — Microsoft 365 subscriptions, licenses & support →

Keep going: study & career resources

MS-900 has retired, but the Microsoft 365 path continues through the AB-900 successor direction and role-based admin exams, and the IT-administrator career track shows where it leads.

Deep dive: MS-900 format, the retirement, study path, and where the Microsoft 365 track leads now

Exam format and scoring

MS-900 was a fundamentals exam: roughly 40 to 60 questions in about 60 minutes, with a passing score of 700 out of 1000 (scaled). Question formats included multiple choice, multiple response, drag-and-drop, and short scenario-based items. There was no penalty for wrong answers, and the exam focused on concepts and service-to-scenario matching rather than hands-on configuration. See the MS-102 Administrator Expert path →

The retirement — what it means

MS-900 retired on March 31, 2026, as part of Microsoft’s certifications refresh toward AI-focused and self-paced learning. Its date was originally December 31, 2025 (alongside the Dynamics fundamentals MB-910 and MB-920) but was pushed to March 31, 2026, then held. Unlike the Dynamics pair, MS-900 has an announced successor direction: the AI-focused AB-900 (Copilot and Agent Administration Fundamentals). If you earned MS-900 before retirement it remains on your transcript permanently; if you are starting now, consider AB-900 or a role-based path such as MS-102. Read Microsoft’s certifications-refresh blog →

What the April 2025 update changed

The final MS-900 edition (skills measured as of April 30, 2025) modernized the apps-and-services and security areas: it added Microsoft 365 Copilot and Copilot Chat, the Microsoft Viva apps, and Granular Delegated Admin Privileges (GDAP), and it removed the older Microsoft 365 lifecycle topic. Anyone studying from pre-2025 material would have hit gaps on Copilot, Viva, Defender XDR, and Zero Trust content. This AI-forward shift is exactly why AB-900 — a Copilot-centric fundamentals exam — became the successor. See the SC-900 Security fundamentals path →

Realistic study path (for review)

MS-900 typically took one to three weeks. The concepts still hold value: be able to match a scenario to the right service — Teams or SharePoint (collaboration), Intune (devices), Entra ID (identity), Defender (threats), Purview (compliance) — and understand the licensing and support model. Apps and services was by far the heaviest area at 45–50%, so most study time belonged there. See the AZ-900 Azure Fundamentals path →

Cost and delivery (historical)

MS-900 cost $99 USD (regional pricing varied) and was delivered at a Pearson VUE test center or online with a proctor. Microsoft frequently offered free exam vouchers through Virtual Training Day events. These details are historical, since the exam can no longer be scheduled. Microsoft 365 Fundamentals certification page →

Career outlook for Microsoft 365 skills

Microsoft 365 fundamentals remain valuable for help-desk, IT-support, and administrator roles, even though the fundamentals exam has retired. The current path runs through the AB-900 successor and role-based exams like MS-102 (Administrator Expert), with the security fundamentals SC-900 pairing naturally for compliance-focused roles. Career Hub — IT Administrator →

Microsoft MS-900 (Microsoft 365 Fundamentals) exam FAQ

Has MS-900 retired, and what replaces it?
Yes. Microsoft retired the MS-900 exam and its certification on March 31, 2026, as part of a certifications refresh (the date was moved once from December 31, 2025). Microsoft has positioned the AI-focused AB-900 (Copilot and Agent Administration Fundamentals) as the entry-level Microsoft 365 successor; for a role-based technical path, MS-102 Administrator Expert is the active option. If you earned MS-900 before retirement, it stays on your transcript permanently.
What were the MS-900 skill areas and weights?
Per Microsoft’s final MS-900 study guide (skills measured as of April 30, 2025): Describe Microsoft 365 apps and services (45–50%, by far the heaviest), Describe security, compliance, privacy, and trust in Microsoft 365 (25–30%), Describe Microsoft 365 pricing, licensing, and support (10–15%), and Describe cloud concepts (5–10%). Microsoft published these as ranges.
What was the MS-900 passing score and format?
A passing score of 700 out of 1000 (scaled), with roughly 40 to 60 questions in about 60 minutes. Formats included multiple choice, multiple response, drag-and-drop, and scenario-based items. There was no penalty for incorrect answers.
Did MS-900 have prerequisites?
No. MS-900 had no prerequisites and was suitable for both technical and non-technical candidates — business users, IT support staff, and beginners new to Microsoft 365. Basic familiarity with cloud concepts helped but was not required; no coding experience was needed.
Does the certification expire, and what should new candidates do?
Microsoft Fundamentals certifications do not expire, so anyone who earned Microsoft 365 Fundamentals keeps it permanently. Because the exam has retired, new candidates should consider the AB-900 successor (Copilot and Agent Administration Fundamentals), the role-based MS-102 Administrator Expert, or the active SC-900 Security, Compliance, and Identity Fundamentals for the security topics MS-900 introduced.

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