Microsoft Mb-260 D365 data specialty Practice Exam
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Official Name: Microsoft MB-260 Dynamics 365 Customer Insights (Data) Specialty
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Start NowAbout the Microsoft Mb-260 D365 data specialty Certification
The Microsoft Mb-260 D365 data specialty certification is designed for professionals who build unified customer profiles and predictive insights using Dynamics 365 Customer Insights – Data. they ingest, match, and enrich data across sources while applying responsible AI, privacy, and compliance practices. As technology evolves and industry demands grow more complex; this credential validates your ability to apply real-world skills and knowledge using Microsoft tools and frameworks. Earning the certification positions you as a trusted expert, capable of solving high-impact challenges and contributing to secure, scalable, and efficient systems.
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Test Your Knowledge of Microsoft Mb-260 D365 data specialty
Question #1
A company wants to unify customer data from multiple sources into a single profile.
Which feature in Customer Insights supports this?
A) Data unification
B) Segmentation
C) Journey orchestration
D) Consent management
Solution
Correct answers: A – Explanation:
Data unification combines data from various sources into a single, comprehensive customer profile.
Question #2
A data analyst needs to identify duplicate customer records across systems.
Which tool should be used?
A) Match rules
B) Segmentation
C) Customer cards
D) Export profiles
Solution
Correct answers: A – Explanation:
Match rules define logic to detect and merge duplicate records during the unification process.
Question #3
A business wants to enrich customer profiles with external demographic data.
Which feature supports this?
A) Data enrichment
B) Segmentation
C) Consent management
D) Customer cards
Solution
Correct answers: A – Explanation:
Data enrichment allows integration of third-party data to enhance customer profiles with additional attributes.
Question #4
A company wants to create targeted marketing lists based on customer behavior.
Which feature should be used?
A) Segmentation
B) Match rules
C) Data unification
D) Export profiles
Solution
Correct answers: A – Explanation:
Segmentation enables dynamic grouping of customers based on attributes and behaviors for targeted outreach.
Question #5
A team needs to track changes in customer profiles over time.
Which feature supports this requirement?
A) Snapshot and profile history
B) Match rules
C) Consent management
D) Data enrichment
Solution
Correct answers: A – Explanation:
Snapshot and profile history allow users to view and compare changes in customer data over time.
Question #6
A business wants to ensure compliance with data privacy regulations.
Which feature helps manage customer permissions?
A) Consent management
B) Segmentation
C) Data unification
D) Export profiles
Solution
Correct answers: A – Explanation:
Consent management tracks and enforces customer preferences for data usage and communication.
Question #7
A company wants to export unified customer profiles to external systems for analysis.
Which feature supports this?
A) Export profiles
B) Segmentation
C) Match rules
D) Consent management
Solution
Correct answers: A – Explanation:
Export profiles enables the transfer of unified customer data to external platforms for further analysis.
Question #8
A data analyst needs to visualize relationships between customers and their interactions.
Which tool should be used?
A) Customer cards
B) Match rules
C) Segmentation
D) Consent management
Solution
Correct answers: A – Explanation:
Data unification combines data from various sources into a single, comprehensive customer profile.
Question #9
A business wants to monitor data quality during the unification process.
Which feature supports this?
A) Data quality metrics
B) Segmentation
C) Export profiles
D) Consent management
Solution
Correct answers: A – Explanation:
Data quality metrics help assess completeness, accuracy, and consistency of unified customer data.
Question #10
A company wants to integrate Customer Insights with Dynamics 365 Marketing.
Which feature enables this integration?
A) Export to Dataverse
B) Match rules
C) Snapshot history
D) Customer cards
Solution
Correct answers: A – Explanation:
Export to Dataverse allows unified profiles to be shared with other Dynamics 365 applications like Marketing.
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