220-1202 A , Core 2 Certification
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The CompTIA 220-1202 A , Core 2 Certification certification is designed for professionals who manage operating systems, apply security protocols, and follow operational procedures to maintain IT systems effectively.. As technology evolves and industry demands grow more complex, this credential validates your ability to apply real-world skills and knowledge using CompTIA tools and frameworks. Earning the certification positions you as a trusted expert, capable of solving high-impact challenges and contributing to secure, scalable, and efficient systems.
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Test Your Knowledge of CompTIA 220-1202 A , Core 2 Certification
Question #1
A user is locked out after entering the wrong Windows password multiple times.
What should the technician do first to resolve the issue?
A) Reset the user’s password using administrative tools
B) Reinstall the operating system
C) Replace the hard drive
D) Delete the user account
Solution
Correct answers: Reset the user’s password using administrative tools – Explanation:
Resetting the password allows immediate access while retaining data and settings. Reinstalling, replacing hardware, or deleting the account would cause unnecessary loss or disruption.
Question #2
A user reports pop-up ads and slow performance after downloading a free application.
What is the most likely cause?
A) Malware infection
B) Outdated video driver
C) Full recycle bin
D) Disabled firewall
Solution
Correct answers: Malware infection – Explanation:
Pop-ups and slowdowns commonly indicate malware from untrusted downloads. Video drivers, recycle bin, or firewall settings wouldn’t cause these symptoms.
Question #3
A computer repeatedly freezes after installing a recent Windows update.
What is the best troubleshooting step?
A) Boot into Safe Mode and uninstall the update
B) Replace the motherboard
C) Disable the monitor
D) Reformat the hard drive
Solution
Correct answers: Boot into Safe Mode and uninstall the update – Explanation:
Safe Mode allows removal of problematic updates without risking data. Hardware replacement, disabling the monitor, or reformatting are excessive or irrelevant here.
Question #4
A user needs to ensure their files are protected from accidental loss on a Windows PC.
What is the most effective solution?
A) Schedule regular backups to an external drive or cloud
B) Increase RAM
C) Change display resolution
D) Disable USB ports
Solution
Correct answers: Schedule regular backups to an external drive or cloud – Explanation:
Regular backups reliably protect data from loss. RAM, display, or USB settings do not address data loss.
Question #5
A user wants to restrict children’s access to certain apps and websites on their Windows laptop.
Which tool is most appropriate?
A) Parental controls
B) Disk cleanup utility
C) Device manager
D) Task scheduler
Solution
Correct answers: Parental controls – Explanation:
Parental controls enable restrictions on apps and sites. Disk cleanup, device manager, and task scheduler do not provide content filtering.
Question #6
A user cannot access a secure company website from only one desktop; other devices work fine.
What should the technician check first?
A) Browser security settings
B) ISP outage
C) Wireless router power
D) Monitor refresh rate
Solution
Correct answers: Browser security settings – Explanation:
If other devices work, browser settings are likely blocking the site. ISP, router, or monitor issues would affect all devices.
Question #7
A technician wants to automate daily disk defragmentation on multiple Windows computers.
Which built-in tool should be used?
A) Task Scheduler
B) Device Manager
C) Resource Monitor
D) Delete the user account
Solution
Correct answers: Task Scheduler – Explanation:
Task Scheduler automates maintenance tasks such as defragmentation. The other tools do not schedule tasks.
Question #8
A user’s Windows system will not boot and displays “BOOTMGR is missing.”
Which action is most likely to resolve the issue?
A) Run startup repair from Windows installation media
B) Replace the graphics card
C) Clear browser cache
D) Enable Bluetooth
Solution
Correct answers: Reset the user’s password using administrative tools – Explanation:
Resetting the password allows immediate access while retaining data and settings. Reinstalling, replacing hardware, or deleting the account would cause unnecessary loss or disruption.
Question #9
A user is concerned about storing sensitive data on a shared office computer.
What is the best way to protect their files?
A) Encrypt files using built-in OS encryption
B) Install extra fans
C) Move files to the desktop
D) Uninstall unused programs
Solution
Correct answers: Encrypt files using built-in OS encryption – Explanation:
Encryption protects sensitive data from unauthorized access. Fans, file location, or uninstalling programs do not secure files.
Question #10
A user wants to limit the risk of accidentally installing unwanted software when browsing the web.
What should be enabled?
A) Pop-up blocker and browser security extensions
B) High screen brightness
C) Multiple desktop backgrounds
D) System overclocking
Solution
Correct answers: Pop-up blocker and browser security extensions – Explanation:
These tools block malicious downloads and unwanted pop-ups. The other options do not mitigate installation risks.
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